Frequently Asked Questions
Do I need an account to order?
An account is optional but helps track orders, save favorites, and receive updates on promotions.
Can I edit or cancel my order after placing it?
Orders can be edited or canceled only before shipping; contact customer service immediately to request changes.
Which states do you currently deliver to?
We deliver to California, Texas, Illinois, Florida, Virginia, New York, and Georgia; availability depends on local laws.
How long does delivery take?
Delivery typically takes 2–5 business days, depending on location and product availability.
Do you offer same-day or expedited delivery options?
Same-day or expedited delivery may be available in select areas; check at checkout for options.
Can I schedule a delivery for a specific day or time?
Yes, delivery can be scheduled at checkout if your area supports this option.
Is in-store pickup or curbside pickup available?
In-store pickup is available, and curbside pickup may be offered; verify availability when ordering.
What is the legal drinking age, and will you verify age at delivery?
The legal drinking age is 21; age is verified at delivery with a valid government-issued ID.
What types of spirits do you offer?
We offer whiskey, vodka, rum, tequila, mezcal, cognac, brandy, liqueurs, and limited-edition bottles.
How often do you restock items or introduce new arrivals?
Popular items are restocked regularly, and new arrivals are added weekly.
Are there discounts for bulk orders or returning customers?
Yes, discounts are available for bulk purchases and returning customers; contact customer service for details.
What forms of payment do you accept (credit cards, digital wallets,etc.)?
We accept major credit/debit cards and digital wallets such as Apple Pay and Google Pay.
What should I do if my order arrives damaged orbroken?
Contact customer service immediately with order details and photos for replacement or refund.
How can I initiate a return or request a refund?
Reach out to customer service within 7 days of delivery to start the return or refund process.
Can I cancel my order before it ships?
Orders can be canceled before shipping; once shipped, follow the return process instead.
How can I contact your customer service team?
Email support@holidayhouseliquor.com or call 6194721785 during business hours.
Do you offer order tracking?
Yes, a tracking number is sent via email once your order ships for real-time updates.
Do you offer rare, limited-edition, or exclusive bottles?
Yes, we offer rare and limited-edition bottles; availability is limited, so check regularly or subscribe for updates.