Refund policy

Return Policy:
Per California state law, alcohol may NOT be returned.
Our goal is that all our customers are satisfied with their orders. Should you need to return an
item, or ordered something by error, we can substitute it prior to it being packaged. Please contact our Customer Service department at :

(619) 472-1785

Cancelation Policy?

If you change your mind and want to cancel you will be charged a 10% restocking fee. It doesn&make us happy to charge this, and the fee doesnt even cover our customer acquisition cost from
Google. It helps share the burden especially if it is no fault of ours that you would like to cancel
the order.
Pre-sale item cancellations are also subject to a 10% cancellation fee.
If your order is already processed and awaiting to be shipped out, you will also be charged the 10% restocking fee.
If your order has already shipped, you will be responsible for the return label as well as the 10%
processing fee.

You can always contact us for any return question at info@holidayhouseliquor.com

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.